Privacy Policy for www.alexsgarner.com

Effective Date: 03-21-2024

Alex Garner Coaching LLC ("we", "us", or "our") is committed to maintaining the privacy and protection of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA), applicable state laws, and best privacy practices.

1. Information We Collect
We may collect the following types of information through our website:
a. Personal Information
- Name
- Email address
- Phone number
- Billing information
- Contact preferences

b. Health Information (Potentially Protected Health Information under HIPAA)
- Health-related goals or conditions
- Sobriety and substance use history
- Coaching intake responses
- Notes from coaching sessions

We only collect this information when you voluntarily submit it through forms, applications, or communications with us.

2. How We Use Your Information
We may use your information for the following purposes:
- To provide coaching services and support
- To contact you about appointments, updates, or resources
- To personalize your coaching experience
- To comply with legal and regulatory requirements
- For internal administrative and operational purposes

We will not use your PHI for marketing or promotional purposes without your explicit written consent.

3. HIPAA Compliance & Confidentiality
If and when health information is collected, we treat it as Protected Health Information (PHI) and safeguard it under HIPAA regulations. This includes:
- Storing electronic data in secure, encrypted systems
- Limiting access to client data only to authorized personnel
- Using secure email or HIPAA-compliant platforms (e.g., for intake forms or session notes)
- Requiring signed Informed Consent and Privacy Practices Agreement for coaching clients

We do not share, sell, or rent your PHI to third parties unless required by law (e.g., court order, risk of harm to self or others).

4. Your Rights Under HIPAA
As a client, you have the right to:
- Access and request a copy of your personal data
- Request amendments to your PHI
- Receive an accounting of disclosures
- Withdraw consent at any time (which may affect continued coaching services)
- File a complaint if you believe your rights have been violated

To exercise these rights, please contact us at support@alexsgarner.com.

5. Data Security
We implement administrative, technical, and physical safeguards to protect your personal and health information. These include:
Encrypted website forms (SSL)
HIPAA-compliant intake and note-taking systems
Password-protected data storage
Secure communication tools for client correspondence
Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Cookies and Analytics
Our website may use cookies to improve functionality and monitor user activity via third-party analytics tools (Google Analytics). These do not collect personal or health information and are used solely for website performance.

7. Third-Party Services
We may use third-party platforms (MailChimp and Calendly) to deliver services. Any such providers who may access your PHI are required to sign a Business Associate Agreement (BAA) in accordance with HIPAA regulations.

8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. All changes will be posted on this page with the effective date updated accordingly. We encourage you to review this policy regularly.

9. Contact Us
If you have questions about this Privacy Policy, your personal data, or our HIPAA compliance practices, please contact:

Sober Coaching LLC
Email: support@alexsgarner.com
​Website: www.alexsgarner.com

Privacy Policy for www.alexsgarner.com

Effective Date: 03-21-2024

Alex Garner Coaching LLC ("we", "us", or "our") is committed to maintaining the privacy and protection of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA), applicable state laws, and best privacy practices.

1. Information We Collect
We may collect the following types of information through our website:
a. Personal Information
- Name
- Email address
- Phone number
- Billing information
- Contact preferences

b. Health Information (Potentially Protected Health Information under HIPAA)
- Health-related goals or conditions
- Sobriety and substance use history
- Coaching intake responses
- Notes from coaching sessions

We only collect this information when you voluntarily submit it through forms, applications, or communications with us.

2. How We Use Your Information
We may use your information for the following purposes:
- To provide coaching services and support
- To contact you about appointments, updates, or resources
- To personalize your coaching experience
- To comply with legal and regulatory requirements
- For internal administrative and operational purposes

We will not use your PHI for marketing or promotional purposes without your explicit written consent.

3. HIPAA Compliance & Confidentiality
If and when health information is collected, we treat it as Protected Health Information (PHI) and safeguard it under HIPAA regulations. This includes:
- Storing electronic data in secure, encrypted systems
- Limiting access to client data only to authorized personnel
- Using secure email or HIPAA-compliant platforms (e.g., for intake forms or session notes)
- Requiring signed Informed Consent and Privacy Practices Agreement for coaching clients

We do not share, sell, or rent your PHI to third parties unless required by law (e.g., court order, risk of harm to self or others).

4. Your Rights Under HIPAA
As a client, you have the right to:
- Access and request a copy of your personal data
- Request amendments to your PHI
- Receive an accounting of disclosures
- Withdraw consent at any time (which may affect continued coaching services)
- File a complaint if you believe your rights have been violated

To exercise these rights, please contact us at support@alexsgarner.com.

5. Data Security
We implement administrative, technical, and physical safeguards to protect your personal and health information. These include:
Encrypted website forms (SSL)
HIPAA-compliant intake and note-taking systems
Password-protected data storage
Secure communication tools for client correspondence
Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Cookies and Analytics
Our website may use cookies to improve functionality and monitor user activity via third-party analytics tools (Google Analytics). These do not collect personal or health information and are used solely for website performance.

7. Third-Party Services
We may use third-party platforms (MailChimp and Calendly) to deliver services. Any such providers who may access your PHI are required to sign a Business Associate Agreement (BAA) in accordance with HIPAA regulations.

8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. All changes will be posted on this page with the effective date updated accordingly. We encourage you to review this policy regularly.

9. Contact Us
If you have questions about this Privacy Policy, your personal data, or our HIPAA compliance practices, please contact:

Sober Coaching LLC
Email: support@alexsgarner.com
​Website: www.alexsgarner.com